AI & Advanced Technology
Growing demand for AI, data, cloud, automation, cybersecurity and advanced digital capabilities.
GCC Market Outlook
From Scale to Strategy. From Capability to Enterprise Value.
How Global Capability Centers are evolving from delivery and shared services into strategic enterprise hubs and the role India and Hyderabad are playing in the next phase of growth.
01Global
Global GCC Market Outlook
Global Capability Centers are entering a new era, evolving from traditional delivery and shared services functions into strategic enterprise hubs for AI, innovation, product ownership, digital transformation and business growth.
Global enterprises are increasingly leveraging GCCs to accelerate
- AI, Agentic AI & Intelligent Automation
- Digital Engineering, Product Development & R&D
- Enterprise Data, Analytics & Cloud Transformation
- Cybersecurity, AI Security & Data Governance
- Customer Experience & Digital Product Innovation
- Global Business Services & Operating Model Transformation
- Enterprise Resilience, Risk & Business Continuity
- Future Workforce & Global Leadership Development
The global GCC landscape is shifting
From
Cost optimization
To
Enterprise value creation
With centers increasingly owning
- Strategic functions
- Global products
- Innovation mandates
- Customer outcomes
- Transformation programs
The next generation of GCCs is being shaped by
AI-powered operating models
Enterprise-wide innovation & product ownership
Data-driven decision intelligence
Global talent & leadership ecosystems
GCC-startup & deep-tech collaboration
Resilient and secure global operations
Sustainable technology & responsible innovation
GCCs are no longer simply supporting global enterprises. They are helping define how global enterprises compete, innovate and grow.
02India
India GCC Market Outlook
India remains at the forefront of the global GCC ecosystem, combining deep technology talent, engineering expertise, digital capabilities, enterprise infrastructure and a rapidly expanding innovation ecosystem.
The country's GCC landscape is moving increasingly toward high-value mandates spanning AI, product engineering, digital platforms, R&D, cybersecurity, analytics, enterprise transformation and global business services.
India GCC Growth at a Glance
- Global Capability Centers
- 2,100+
- Share of India's office leasing accounted for by GCCs
- 43%
- H1 2026
- Office space leased by GCCs
- 19.6M+sq. ft.
- H1 2026
- YoY growth in GCC office absorption
- 17%
- H1 2026
Increasing expansion into emerging and Tier-II cities
Growing investment in AI, engineering, product development and R&D
India's next phase of GCC growth is being driven by
- AI-Powered GCCs & Responsible Innovation
- Product Engineering & Digital Innovation
- Future Skills & Workforce Transformation
- Cybersecurity, Risk & Business Resilience
- GCC-Startup & Innovation Ecosystems
- GCC Expansion & Location Strategy
- Enterprise Value Creation & Strategic Ownership
India's GCC ecosystem is increasingly moving from scale and cost efficiency toward innovation, strategic ownership and enterprise-wide impact.
03Hyderabad
Hyderabad GCC Market Outlook
A Strategic Growth Hub for Global Capability Centers
Hyderabad has emerged as one of India's most important GCC markets, combining technology talent, enterprise infrastructure, analytics capabilities, BFSI expertise, life sciences strengths and a growing ecosystem for innovation and R&D.
JLL estimates that Hyderabad captures approximately 20-23% of India's GCC market, with particular strength in BFSI and analytics.
The city's GCC momentum is also reflected in office demand. GCCs contributed approximately 42.9% of Hyderabad's quarterly office leasing volumes in H1 2026, highlighting the city's growing importance as a strategic enterprise location.
Hyderabad GCC Market at a Glance
20-23%
Estimated share of India's GCC market
42.9%
GCC contribution to Hyderabad's quarterly office leasing volumes in H1 2026
Strong BFSI & Analytics Presence
Key areas of Hyderabad's GCC ecosystem
High-Value Technology Mandates
Growing focus on AI, engineering, analytics, product and digital capabilities
Major GCC Growth Sectors
- BFSI
- Technology
- Healthcare
- Life Sciences
- Pharmaceuticals
- Analytics
- Enterprise Technology
Emerging Capability Areas
- AI
- Digital Engineering
- R&D
- Data & Analytics
- Product Development
- Cybersecurity
Hyderabad's position is evolving beyond traditional technology and shared-services operations. Global enterprises are increasingly using the city to build specialized capabilities, technology centers, analytics functions, R&D operations, digital platforms and innovation-led GCC mandates.
Strategic Advantage
Hyderabad's Strategic Advantage
Talent Meets Technology. Innovation Meets Enterprise Scale.
Hyderabad offers a compelling combination of specialized talent, established technology infrastructure, enterprise presence, cost competitiveness and sector diversity.
The city's GCC ecosystem is particularly positioned around
BFSI & Analytics
A strong concentration of financial services and analytics capabilities supporting increasingly sophisticated global mandates.
Life Sciences & Healthcare
A distinctive ecosystem combining pharmaceuticals, biotechnology, healthcare, research and technology.
Product & Digital Engineering
Increasing focus on engineering, product development, platforms and technology-led transformation.
R&D & Innovation
A growing environment for global enterprises establishing specialized research, innovation and Centers of Excellence.
Looking Ahead
The Next Chapter of Hyderabad's GCC Story
Hyderabad is increasingly becoming more than a destination for global operations.
It is evolving into a strategic platform for enterprise technology, innovation, specialized talent, R&D, analytics and global business transformation.
As GCCs move from
Delivery
toOwnership
Efficiency
toInnovation
Support functions
toStrategic enterprise leadership
Hyderabad is positioned to play a significant role in India's next phase of GCC growth.
From Scale to Strategy. From Capability to Enterprise Value.
Hyderabad is helping shape the next generation of
Global Capability Centers.